Family Support and Education Center

The Family Support and Education Center at AccessCNY provides:

  • Crisis consultation, education, and individualized support and advocacy for the families and concerned friends of persons labelled with schizophrenia, bipolar disorder, clinical depression and other serious mental health diagnoses
  • Services are designed to help caregivers cope with the pain, frustration, bewilderment and stigma that often accompany the mental health issues of their loved ones

A free 12-week course titled “Supportive Family Training” is offered, including discussion of:

  • Information about current medications and research on schizophrenia, depression, bipolar disorder and other serious psychiatric disorders
  • Communication, coping and management skills, and problem-solving techniques
  • Maintaining personal wellness as a family member

Staff are also prepared to offer information about obtaining medical and public assistance entitlements, and assistance with referrals for mental health and therapy treatment.



Sheila LeGacy
Director – Family Support & Education
Phone: 315-218-1614 | Fax: 315-478-3118